General Terms & Conditions of Business
>General
V De' Luxury foundational values include sustainability and authenticity. We are an independant consignment platform of authenticated luxury. Every bag we post is guaranteed authentic and verified.
However we are not affiliated, associated authorized, endorsed by or in any way officially connected with any brands, company or agencies.
1. vdeluxury.com operates an online shop at the internet address www.vdeluxury.com (the ''Website''). All orders place by you via the website as well as our deliveries and services are governed exclusively by the General Terms and Conditions of business set out below, as applicable at the time the order is placed. We do not accept any diverging terms and conditions from the customer except where specifically agreed in writing.
2. The presentation of products on our Website does not constitute any offer by vdeluxury.com for a purchase contract.
3. By submitting the order form provided on our Website to us you are placing a binding offer for a purchase contract with us. You submit an offer by entering all required information during the ordering process and posting the order form to us by using the button "complete purchase". Before you submit your offer you will be able to view the details input by you and correct any mistakes in the information provided.
4. On receipt of your order we will send you an e-mail confirming receipt of your order and stating the details of your order (order confirmation). Please note that our order confirmation does not constitute a declaration of acceptance of your contractual offer but serves for information purposes only.
5. A purchase contract between you and vdeluxury.com will become effective only after we have accepted the offer by dispatching the goods ordered. If payment in advance was chosen as payment option, the goods will be dispatched only after the full amount has been credited to our account.
6. vdeluxury.com has the right to refuse any offer without stating a reason, especially if there are legitimate grounds to suspect that the goods purchased via the internet are intended to be resold on a commercial basis
>Prices
1. The prices stated on our Website www.vdeluxury.com at the time of your order apply.
2. The goods offered at vdeluxury.com are presented on the Website in the form of digital photographs of the actual products. Minor discrepancies between the presentation and the actual products do not qualify as a defect in the goods ordered.
3. If you have ordered several items at the same time, the products may be delivered at different times. Shipping charges will be incurred only once in any such case.
>Shipping & Dispatch
1. Your package will be shipped with either J&T, DHL, UPS or EMS depending on the final destination. vdeluxury.com is liable for any potential transport risks.
2. The goods will be ready for dispatch within 7 - 14 business day following by your order to the shipment address specified by customer, depending on the shipment method and place of delivery chosen.
>Inquiries, complaints
email: vdeluxuryteam@gmail.com
phone: +60 11 3611 1439